At Lumiere, we are committed to protecting the privacy and confidentiality of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, and any other contact details you provide when filling out forms, subscribing to our newsletter, or communicating with us.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and store certain information.

2. How We Use Your Information

We use the information we collect to:

• • Provide and maintain our services.
• • Respond to your inquiries and communicate with you.
• • Improve our website, services, and user experience.
• • Send you marketing and promotional communications, which you can opt out of at any time.
• • Analyze usage data to better understand user preferences and behavior.

3. Data Sharing and Disclosure

Lumiere does not sell or rent your personal information to third parties. However, we may share your information in the following instances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website or conducting business, as long as they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes.

4. Data Security

We take the security of your data seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal information:

• • The right to access, update, or delete your personal data.
• • The right to object to or restrict the processing of your personal data.
• • The right to data portability.
• • The right to withdraw consent at any time if the processing is based on consent
  To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

Lumiere uses cookies to enhance user experience and track website performance. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

The following links provide more information about managing cookie settings in common browsers:

• Cookie settings in Internet Explorer (opens in a new window).
• Cookie settings in Firefox.
• Cookie settings in Chrome.
• Cookie settings in Safari.
• Cookie settings in iOS.

You can also visit www.aboutcookies.org, which contains comprehensive information on how to manage cookies on a wide range of browsers.

Note: We do not recommend disabling cookies when visiting our websites, as it may prevent you from accessing certain features, such as logging into member areas or using some of our services. Disabling cookies may also cause parts of our website to function incorrectly. Additionally, if you delete your cookies, we may not be able to automatically recognize your preferences, such as language, country, previous consents to terms and conditions, and other settings.

7. Third-Party Links

Our website may contain links to third-party websites. Lumiere is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Phone: +974 66590004

Address: Lusail, Street 318, Area 69 Manarat Lusail Tower, Floor 8, office 802